What if I never received my order?Updated a month ago

All items are shipped via FedEx, UPS or USPS. Once your item has shipped you will be emailed a tracking number so you can know when to anticipate the delivery of your order.

If your tracking number shows your package was delivered, but you did not receive it, please follow these steps:

1. Check with any other members of your household to see if someone else might have accepted the delivery on your behalf. 
2. Check with neighbors to see if your package was accidentally delivered to the wrong address. 
3. Search all around the area you usually receive deliveries, or with a front desk/receptionist if applicable. 

If you still have not found your package, please contact us at [email protected] to notify us as soon as possible, and no later than 7 days after the stated delivery date. 

Please note: Revelry is not responsible for lost or stolen packages.  We will do our best to help you!