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Every Revelry garment is carefully crafted and inspected to meet our quality standards before it ships. If your item arrives with a production or quality concern, our team will work with you to make it right.&#xA0;*If your package was damaged in transit and you purchased Shipping Protection, please review your options with <a href="https://shoprevelry.gorgias.help/en-US/revelry-shipping-protection-3779338">Revelry Shipping Protection</a>.How to request support:&#xA0;Please complete the <a href="https://form.typeform.com/to/tfnDbB3b" target="_blank" rel="noreferrer noopener">Quality Assurance Request Form</a> within 5 business days of delivery of your Made-to-Order garment. &#xA0;All tags must be attached, and the item must be unworn and unaltered. A prepaid return label and instructions will be provided.&#xA0;Once your request is submitted, our team will review the issue and provide next steps. If approved, a prepaid return label and instructions will be provided.&#xA0;We will work with you based on your event timeline to find the best option. Revelry may offer a replacement, refund for the necessary repair, or another appropriate resolution.&#xA0;

Every Revelry garment is carefully crafted and inspected to meet our quality standards before it ships. If your item arrives with a production or quality concern, our team will work with you to make it right. *If your package was damaged in transit a

What if my item arrived damaged?

Policies

What is a Home Try-On Box?

What is a Try-On Party?

From Try-On to Order

When do I need to ship my home try-on box back?

Where is the prepaid return label for my Try-On order?

What color are Home Try-On Samples?

Does the $10 per Try-On item go towards the cost of my final dress/suit?

What are your Home Try-On Policies?

What if the Home Try-On item I want is out of stock?

How do I change my shipping address?

How long does it take a Try-On box to ship?

Home Try-On

How accurate are the dress colors on the website?

What are the care instructions for my dress?

Can I purchase additional fabric?

What is a dye lot?

Do you sell matching ties or bowties?

Do you have dresses and/or ties for kids?

Maternity dresses

Alterations FAQ

Products

Suit Fits

Suits

When should my bridesmaids order?

What does "made-to-order" mean?

Does Revelry offer discounts?

Do we need to order together, or can we order separately?

If I'm the bride, can I contribute to the cost of my bridesmaids' dresses?

What if I need to edit my final order?

Can I order over the phone?

Ready to Ship Dresses and Accessories

Do you offer financing?

Does Paying in Instalments Affect Production/Delivery Time?

Ordering

When will my Home Try-On order ship?

Do you ship internationally?

What if I never received my order?

When will my Final, Made to Order Dress ship?

When will my Swatch order ship?

What is Revelry Shipping Protection?

Shipping to a Military Address

Shipping

What is Revelry's Try-On Guarantee?

How do I start a return?

Do you offer refunds?

What is Revelry's Quality Commitment?

How do I determine the best size?

How do I determine which dress length to choose?

Does sizing change depending on fabric type?

Is there a difference in sizing between length options?

Extended Sizes

Why is my Revelry size not my normal street size?

Sizing

Does Revelry offer sales or discounts?

Payment + Promotions

What if my item arrived damaged?Updated 2 months ago