What is Revelry's Quality Commitment?Updated 11 days ago

We take pride in ensuring you're receiving a garment that reflects our dedication to fit and detail.  

Our Quality Commitment includes support for fit concerns and production issues. 

Try-On Guarantee 

We hold our home try-on samples to a fit standard. If your made-to-order garment doesn't fit the same as your try-on, we'll make it right with an expedited remake of your garment. 

To qualify for the Try-on Guarantee: 

• A Home Try-On must be completed before purchasing your Made-to-Order garment.
• Your Made-to-Order item must be purchased within 4 months of your Home Try-On order.

If a concern arises, we will request your Home Try-On order number, photos, and garment measurements to determine the best resolution.  

Depending on your timeline, Revelry will either replace the Made-to-Order garment in the same style and fabric in a different size at no additional cost or offer an alternative style, color, or resolution. 

How to request support: 

Please complete the Try-On Guarantee Form within five business days of delivery of your Made-to-Order garment. All tags must be attached, and the item must be unworn and unaltered. A prepaid return label and instructions will be provided. 

Not covered: 

Voluntary or preference-based alterations — including hemming, strap adjustments, or routine waist tailoring — are not included in the try-on guarantee policy. 

Production Issues 

Every Revelry garment is carefully crafted and inspected to meet our quality standards before it ships. If your item arrives with a production or quality concern, our team will work with you to make it right. 

How to request support: 

Please complete the Quality Assurance Request Form within 5 business days of delivery of your Made-to-Order garment. All tags must be attached, and the item must be unworn and unaltered.

Once your request is submitted, our team will review the issue and provide the next steps. If approved, a prepaid return label and instructions will be provided.