What is Revelry's Try-On Guarantee?Updated 2 months ago
Try-On Guarantee
We hold our home try-on samples to a fit standard. If your made-to-order garment doesn't fit the same as your try-on, we'll make it right.
To qualify for the Try-on Guarantee:
- A Home Try-On must be completed for the same style and fabric prior to purchasing your Made-to-Order garment.
- Your Made-to-Order item must be purchased within 4 months of your Home Try-On order.
If a concern arises, we will request your Home Try-On order number, photos, and garment measurements to determine the best resolution.
Depending on your timeline, Revelry will either replace the Made-to-Order garment in the same style and fabric in a different size at no additional cost or offer an alternative style, color, or resolution.
How to request support:
Please complete the Try-on Guarantee Request Form within five business days of delivery of your Made-to-Order garment. All tags must be attached, and the item must be unworn and unaltered. A prepaid return label and instructions will be provided.
Not covered:
Voluntary or preference-based alterations — including hemming, strap adjustments, or routine waist tailoring — are not included in the try-on guarantee policy.